Shopping Help

Contact Information

I am generally available for Live Support help between the hours of
7:00 am and 5:00 pm Arizona time, Monday thru Friday.
We are closed on weekends including Live Support
Please click on the Live Support link to your right at the top of our menu
if we can help you with anything, I'm here to help

Business Hours & Other Contact Information
Regular business office hours are M-F, 8 a.m. to 4 p.m. Arizona time.
Please feel free to call us at 602.300.5980 with any questions you may have
or if you prefer to order by phone
You can also e-mail us anytime at  CONTACT US
or write to us at:

Design-Rite
101 N 55th St. Unit #3
Phoenix AZ 85034
PHONE: 602.30.5980

For Store Policy & Shipping Information
(click here)

We Accept On-line
Master Card ~ Visa  ~ AMX
If you prefer, we can accept Discover Card & Pay Pal, orders by phone/email/snail mail only
Plus We Accept Checks/Money Orders by mail, see below

Changing Quantities or Deleting Items
PROBLEM: When I change quantities or delete an item and then resume shopping,
the cart does not save my changes
ANSWER: Make certain you remember to hit the "Modify Cart" button
each time you change quantities or delete an item

Adding Items to the Cart
PROBLEM: I can only get the cart to hold one item and it changes each time I "Buy Now"
ANSWER: If you add an item and the shopping cart only reflect your current selection,
remember to use the "Previous Page" button, in the shopping cart
rather than the "Back" button in your browser

Multiple Purchase Discounts
(example: $2.99 ea. or  2/$5.00)
PROBLEM:  I ordered 2 foot toys but the cart still shows them
at the "each" price instead of the "reduced" price
ANSWER: Don't order the same item twice, just change the quantity in the box in the shopping cart and the cart will automatically discount the price
Remember to hit the "Modify Cart" button, after changing quantities

Avian Advantage Buyers Group Discount
PROBLEM: When I enter my Buyers Group # in the Discount Coupon Box, my discount is not reflected in my total
ANSWER: AA Buyers Group Members must enter a special code to receive your discount.
You can find the code for Chopper's Toys at Avian Network or contact me

Trouble with your Credit Card? Please check these items
#1- Double check that your CC# and expiration date are entered correctly

Aren't familiar with your Credit Card Security Code?
The verification number is a 3-digit number printed on the back of your card.
 It appears after and to the right of your card number (see below).

If your card does not have a verification number, try another card or enter the number 000.

Want to Pay by Check or Money Order or Pay Pal? Or,  Don't want to use your CC on line?
There are several ways to handle this
#1 Print out your order & mail it with a check or money order to the address below
#2 Copy & paste your order into an email to birdstuff@chopperstoys.com
and mail your payment to the address below or pay pal your payment to the email above
#3 If you don't want to enter your CC# on line, you can copy & paste
your order in an email & call us with your CC#
Please include all shipping & payment information, including your phone #

If you have any questions at all, please write or call any time.
Thank you for shopping at Chopper's!